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  • 美麗 為妳用心 克蘭詩

Shopping | How to Shop Online


 

Shopping on Clarinsusa.com: an overview

 

  • Find your products. This can be done trough site navigation, search engine, product finer, product comparison or Beauty Consultation.
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  • Add the product to your shopping bag. Select your desired shade, size or form as relevant and then click the "Add to cart" icon. A window will appear confirming that the product has been added to your bag. You can then continue shopping and browsing the site. To view the contents of your shopping bag, click on "View my cart."
    For additional product information, how-to apply videos, did you know and other related links, click on the product name. From the product detail page select "add to cart" to place the item in your bag
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  • View your shopping basket. You can access this at any time by clicking the "shopping basket" icon at the top right of every page. Here, you can modify quantities and add or delete items. You can also select from a range of complimentary samples to add at no cost to you. To continue to purchase, click the “Submit Order” button and read carefully our Terms and Conditions.
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  • Place your order. After your order has been submitted, a "Thank You" page will be displayed confirming that your order was received. An email confirming receipt of your order will also be sent shortly after your order was submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us for assistance by phone at 1-866-325-2746 or via email at XXXXXX@XXX.

Product Categories 

 

Clarins products are divided into 5 main areas: Face, Body, Sun, Make-Up and Men. Use the Product Filters on select pages to narrow the list of products and highlight the ones that best suit your needs. The search feature leads you to the appropriate product(s), pages and information based on the information you provide. If you would like extra advice, check out our online Beauty consultations to get personalized product recommendations of all categories.

 

Product availability

 

All products on Clarinsusa.com are available for sale in the U.S.A. If an item is out of stock, you will not be able to add it to your shopping basket but it may be available in a store near you. In the rare event that a product(s) becomes unavailable after your order has been placed, we will notify you immediately. We will only charge you for the products you receive.

Samples
 
Don't forget your complimentary samples! In the shopping basket you can choose up to 3 samples with your order. If you do not wish to receive any samples with your order, simply click on “No thanks, just proceed to checkout” without choosing samples and going directly to checkout. 
Due to the limited nature of the free samples, we regret that we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Samples are shipped with merchandise purchases ONLY.
 
Promotion Codes 
 
There is a specific alphanumeric code associated to an online promotion that you can use to redeem the promotion. There may be a minimum merchandise purchase requirement (taxes and shipping are excluded). Please note that E-Gift Certificates are not considered merchandise and do not count towards the minimum purchase requirement. Enter this code in its entirety in the promotion code field on the billing page during the checkout process. You will see the promotion reflected in your shopping bag on the order review page. All promotion codes are available for a limited time, while supplies last and cannot be use once expired. 
 
Special Offers and Gift & Sets
 
Special offers are available in the "Special Offers" section of the site, including box sets and special Internet offers. In the “Gift & Sets” section we suggest you exclusive beauty sets and bundles.
 
Gift Wrap Service
 
If you want to place a gift order for a $X.XX charge, we will wrap your gift and include a free gift card with your personal message. If you wish to have your order gift-wrapped, simply click on the “Add a Gift Wrap” option during checkout. Please be aware that gift sets may be wrapped in wrapping paper, and not a gift box, due to their larger size. Please note that multiple items within a gift order will be presented as one gift package.
Gift wraps fees are not eligible to loyalty program or any promotion.